Cookies Policy

About this Cookies Policy

Kings Chance Casino may use cookies, web beacons, pixels, software development kits and similar technologies on its website, mobile pages or other digital services. For simplicity, this policy refers to these technologies generally as cookies. They can help a website remember information, operate securely, understand how visitors use its pages and improve the online experience.

A cookie is a small text file or similar data item that may be stored on your device when you visit a website. Some cookies are placed directly by the website you are using. Other cookies may be placed by service providers that perform functions on the website’s behalf, such as security, hosting, analytics, payment support or advertising services. Cookies may be temporary and disappear when you close your browser, or they may remain on your device for a longer period.

We may update this policy when our website, technology, services or legal obligations change. The updated version will be made available on this page, with the revised date where appropriate. You should review this page from time to time so that you understand how cookies may be used. If a material change affects how information is handled, we may provide additional notice through the website or another suitable channel.

This policy is intended for visitors and players in Australia. It explains our general approach and does not guarantee that every type of cookie described below will be used at all times. The cookies and similar technologies in use may vary depending on the page you visit, the device you use, the services available to you and the settings you choose.

Why cookies may be used

Strictly necessary cookies

Some cookies are necessary for the website to function properly. They may support account access, session management, page navigation, fraud prevention, security controls, load balancing and the delivery of requested services. They may also help us remember information needed while you move between pages. Without these cookies, parts of the website may not operate correctly or may be unavailable.

Preference and functionality cookies

Preference cookies may remember choices you make, such as language, region, display settings, cookie preferences or other options that make the website easier to use. These cookies can reduce the need to enter the same information repeatedly. If you disable them, some settings may not be retained and you may need to select your preferences again during a later visit.

Analytics and performance cookies

Analytics cookies may help us understand how visitors use the website. They can provide information such as which pages are viewed, how visitors move through the site, whether pages load correctly and where improvements may be useful. This information is generally assessed in aggregated or statistical form, although information collected through these technologies may sometimes be linked with other information where permitted and appropriate.

Security and risk management technologies

Cookies and similar technologies may be used to protect accounts, identify unusual activity, reduce automated abuse and support other security measures. They may assist with checking that requests come from a legitimate visitor and help protect the website, players and our systems from suspected fraud or misuse. Refusing certain security technologies may affect access to some functions.

Advertising and marketing cookies

Where used and permitted, advertising or marketing technologies may help measure campaigns, limit repeated advertisements, understand whether content is relevant and show information about Kings Chance Casino on other digital platforms. These technologies may involve third-party providers. Marketing cookies are not required for basic browsing, and you may be able to refuse or withdraw consent for them through the cookie settings tool or your browser controls.

• Remembering a device or browser for security and account-related purposes.
• Keeping selected preferences during a browsing session.
• Measuring website performance and identifying technical issues.
• Understanding general visitor activity and improving website content.
• Supporting the delivery, measurement or personalisation of permitted marketing communications.
• Detecting suspected fraud, automated activity or behaviour that may threaten the website.

Your cookie choices and controls

When you visit the website, you may be shown a cookie banner, preference centre or similar notice. Where required, you can use this tool to accept or reject non-essential cookies and to adjust your choices by category. Your selections may be saved using a necessary cookie so that the website can remember them. If you clear your cookies, use a different browser or change devices, you may be asked to make your choices again.

You can also control cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is placed. Browser controls differ between providers, so you should check the help or privacy settings for the browser and device you use. Blocking all cookies may prevent some website features from working, including functions related to login, account security or preferences.

Your choices may apply only to the browser or device on which they are made. If you use more than one device, or access the website through more than one browser, you may need to manage settings separately. Some technologies, including those used by third parties, may have their own controls or opt-out processes. Where relevant, those options may be described in the provider’s privacy information.

A cookie preference does not necessarily remove information that was collected before the preference was changed. It generally controls future use of the relevant technology. You may also be able to limit interest-based advertising through settings offered by your device, browser or advertising platforms. These settings may not prevent all advertising; they may instead make advertising less tailored to your interests.

We aim to respect applicable choices and consent requirements. However, some cookies may continue to operate because they are necessary to provide a service you have requested, maintain security, comply with a legal obligation or protect the website from misuse. If you have questions about the choices available on the website, use the support or contact options displayed on the relevant page.

Information, third parties and updates

Information collected through cookies

Depending on the technology used, information may include an IP address or approximate location, device and browser type, operating system, language, pages visited, links selected, visit times, referral information and technical events. Cookies may also record whether a preference has been selected or whether a particular page or message has been viewed. The information collected will depend on the purpose of the cookie and the settings applied to your device.

Cookie information may be combined with other information that we hold about your use of the website where this is permitted, reasonably necessary and handled in accordance with applicable privacy requirements. We may use the resulting information to operate and secure the website, investigate suspected misuse, provide support, improve services, understand general trends and administer communications. We do not use cookies to remove your responsibility for keeping login details and devices secure.

Third-party services

Some website features may rely on third-party services. These providers may use cookies or similar technologies to perform functions such as analytics, security, hosting, payment processing, customer support or campaign measurement. A third party may collect information under its own privacy policy and may provide separate controls for its technologies. We encourage you to review relevant third-party information where it is made available.

Third-party content may change over time, and we cannot guarantee that every provider or technology will remain the same. We take reasonable steps to work with service providers that are appropriate for the services they deliver, but the use of a third-party service does not mean that Kings Chance Casino controls all of that provider’s practices. This policy does not replace the privacy notices of third parties.

Privacy and your rights

Our Privacy Policy provides further information about how personal information may be collected, used, stored and disclosed, and how you may make a privacy-related request. Depending on your circumstances and applicable law, you may have rights or options concerning access, correction, consent, marketing communications or the handling of personal information. A request may require us to verify your identity before we respond.

If you would like more information about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or support channels made available on the Kings Chance Casino website. Do not include unnecessary sensitive information in an online enquiry. We will handle requests in accordance with applicable requirements and our internal procedures.

Policy changes

We may change this policy to reflect new technologies, website features, service providers, operational practices or legal requirements. The current version will apply from the date it is published on the website unless another effective date is stated. Continuing to use the website after an update may mean that you have viewed the revised policy, but where consent is required, we will seek it through the available cookie controls.