Betting Rules

1. General betting conditions

By opening an account, accessing the website or placing a bet, you agree to follow these Betting Rules and the other terms published by Kings Chance Casino. If you do not understand a rule, you should not place a bet until you have obtained a clear explanation. Rules may be updated from time to time, and the version available on the website at the time of your bet will generally apply, subject to any mandatory legal requirements.

Kings Chance Casino may offer different betting products, games, markets and promotional features. Each product can have additional rules, including rules about eligible outcomes, minimum or maximum selections, bet types, interruptions, void events and settlement methods. Product-specific rules shown on the relevant page form part of the conditions for that product. If a product rule conflicts with a general rule, the product-specific rule will usually apply to that product.

You are responsible for checking the details of your bet before confirming it. This includes the selected event or game, market, outcome, odds or price, stake, number of selections, possible return and any applicable conditions. You should also check that your account information is accurate and that you are legally permitted to use the service from your location.

• Bets must be placed through the authorised website or other approved betting interface.
• You must use your own account and must not allow another person to place bets through it.
• You must only use funds that you can afford to lose.
• A bet may be rejected, restricted, suspended or cancelled where required by law, security procedures, technical conditions or the applicable rules.
• The website may display general information, but you remain responsible for reviewing the rules that apply to your particular bet.

2. Accounts, eligibility and account security

You must meet all applicable age, location and legal requirements before opening or using an account. You must provide information that is complete, accurate and current when requested. Kings Chance Casino may require identity, age, address, payment or other verification before allowing betting activity, processing transactions or completing an account review.

An account is intended for one individual. You must keep your login details, passwords, verification codes and devices secure. Do not share your credentials or permit another person to access your account. You should notify the website through the available support channel if you believe that your account has been accessed without permission, your details are incorrect or your security may have been compromised.

Kings Chance Casino may suspend or close an account where there are concerns about identity, age, location, fraud, money laundering, collusion, automated use, multiple accounts, misuse of promotions, prohibited activity or a breach of these rules. An account may also be restricted while information is checked or a transaction is reviewed. Any action will be taken in accordance with the applicable terms and legal obligations.

You must not use the website for unlawful activity or place bets on behalf of another person. You must also not attempt to interfere with the website, manipulate a game or market, exploit an obvious technical error, use unauthorised software or engage in conduct that could compromise the fairness or security of the service.

3. Placing, changing and cancelling bets

A bet is normally submitted by selecting the relevant options, entering a stake and confirming the transaction through the website. A bet is not guaranteed to be accepted merely because it has been entered in a bet slip or displayed on screen. Acceptance occurs only when the website confirms the bet and records it in your account or betting history. You should retain the confirmation or transaction reference where one is provided.

Before confirmation, check that the bet slip shows your intended selections, stake and price. Prices, odds, availability and market information can change before a bet is accepted. Where a price changes, the website may show the new price and ask you to confirm it. If you do not accept the changed details, the bet may not be submitted.

• Single bets generally relate to one selected outcome or result.
• Multiple or combination bets generally depend on more than one selection being successful and may be subject to additional product rules.
• In-play or live betting may be affected by delays, temporary suspensions, changing prices and events that occur before the system receives or confirms a bet.
• A bet placed after an event, market or game has been suspended may be rejected or reviewed under the applicable rules.
• A displayed price, result or market description may be corrected if it contains an obvious error or is affected by a technical fault.

Once a bet has been accepted, it generally cannot be changed or cancelled unless the relevant product rules, a legal requirement or a specific correction process allows this. Closing a browser window, losing an internet connection or leaving the website does not automatically cancel an accepted bet. If you are unsure whether a bet was accepted, check your account history before attempting to place another bet.

Kings Chance Casino may refuse or limit a bet, or impose a maximum permitted stake, in accordance with the applicable rules and legal requirements. Any displayed limits may vary by product, market, account, promotion or other relevant factor. A bet will not be treated as accepted for an amount greater than the amount confirmed by the website.

4. Results, settlement and corrections

Bets are settled using the official result or the result source specified in the applicable product rules. The relevant rules may explain how postponed, abandoned, interrupted, shortened, rescheduled or otherwise irregular events are treated. They may also explain how dead heats, ties, non-runners, disqualifications, score changes, player substitutions and other special circumstances affect settlement.

For games and casino products, settlement is generally based on the rules and outcome generated or recorded by the relevant game system. You should review the information displayed for the game before playing, including the way wins, losses, bonus features, unfinished rounds and interrupted sessions are handled. The result recorded in your account history is the primary record of your betting activity, subject to review and correction where necessary.

A bet may be declared void or settled differently where a market was offered in error, an event did not take place as described, the rules require a particular treatment, or a technical, data or integrity issue affects the bet. If a selection is void in a combination bet, the remaining selections may be settled under the relevant combination rules. The outcome depends on the product-specific conditions.

If an obvious error, system fault or settlement mistake results in an incorrect balance or return, Kings Chance Casino may correct the account and amend the affected transaction. This may include removing an incorrect credit or restoring a stake where appropriate. The website may review betting records, system logs and other information to establish what occurred. Players must not knowingly retain or use funds credited because of an apparent error.

If you believe a bet has been settled incorrectly, review the relevant product rules and account history first. You may raise the matter through the support process made available on the website. Include the transaction reference, date, product, stake, selection and a clear explanation of the issue. A review may require verification of your account and examination of the applicable event, game or system records.

1. Check the bet confirmation and account history.
2. Compare the settlement with the rules displayed for the relevant product.
3. Keep any available confirmation, screenshots or transaction references.
4. Submit the issue through the website’s available support or complaints process.
5. Allow the matter to be reviewed before placing further bets based on the disputed result.

5. Responsible betting and legal information

Betting should be an entertainment activity, not a way to make money or recover losses. Set a personal budget before you play and stop when that budget has been reached. Never chase losses, borrow money to gamble, bet when distressed or allow betting to interfere with work, study, relationships or everyday responsibilities.

Use any safer gambling tools and account controls available on the website. These may include deposit or spend controls, time reminders, activity information, temporary breaks, account restrictions or self-exclusion. Availability and operation can depend on the service and applicable requirements. If you think gambling is becoming difficult to control, stop using the account and seek assistance from an appropriate Australian support service or qualified professional.

Nothing in these Betting Rules removes or limits rights that cannot legally be excluded. The service is subject to applicable Australian laws and any other legal requirements that apply to your use of the website. If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted.

These rules are general information only and do not replace the full Terms and Conditions or the specific rules for a game, event, market or promotion. Always read the applicable information before placing a bet, confirm your selections carefully and play responsibly.